Returns & Exchanges
At Knock Knock, we want you to love your home as much as we do, which is why we offer a 30-day return window for all unused items in their original packaging. Simply follow our streamlined process to receive a full refund or exchange for the perfect piece.
Initiate Your Request
Log into your account and select the order you wish to return, or use our guest portal with your order number and email.
Prepare the Package
Carefully pack your items in their original box with all protective materials to ensure they arrive back at our warehouse safely.
Ship It Back
Affix the prepaid shipping label provided via email and drop the package off at any authorized carrier location.
Receive Your Refund
Once our team inspects the returned items, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing